Showing posts with label life. Show all posts
Showing posts with label life. Show all posts

Wednesday, August 31, 2016

My Debt Story

I just watched the documentary "Inequality For All". It's basically Rob Reich (former secretary of Labor under Bill Clinton) discussing and explaining the growing income inequality and how we got here.  He's a professor now (amongst other things) and the film is framed by different sessions of his lectures in this auditorium filled lecture hall at U.C. Berkeley.  The film ended on a uplifting note with him, saying "I believe in you."

When he said that, I started weeping.  The film is good, very informative, and I would recommend it to anyone who is curious about income/wealth inequality (It's on Amazon Prime right now), but it wasn't life changing information.  It was just another film trying to explain how screwed the system is.  

So, I'm sitting there crying after this guy who I have barely heard of (I probably saw him on the Daily Show at some point) tells me that he believes in me.  WTF??  Dana came over and patted my back and asked me if I'm ok.  I have no idea why I was sobbing into my shirt.  So I took a shower.  I got out of the shower still not knowing why I was so bummed out, so I'm going to use this post to try and figure it out, in the best way I know how:  Storytelling.  

My debt story starts probably around the time I started working.  I worked the concession stands at the little league baseball fields in Southaven, MS.  I then worked at Schlotsky's, Wal-Mart, Lakeshore UMA (church camp), Domino's, a brief stint as a youth group director, and then back into the restaurant industry. At one time I held down 3 jobs averaging 65-70 hours a week.  As of writing this, I have been in the work force for roughly 15 years, with only a few weeks/months where I was looking for work (when I moved to Seattle, when I moved back home from Wabash). In those 15 years I have managed to save roughly..... ZERO dollars.  I worked so I could spend.  I had a book of DVD's (thanks to the $5 bin at Wal-mart) Xbox, big TV, and would do whatever I wanted with my money.  I didn't want to save it. In my head, saving meant not spending, and spending money happened to be my favorite thing to do.  

When it came time to choose a college, I chose Wabash College.  It was pretty expensive, but when I visited campus, it felt right, and if you know anything about me, feelings reign supreme.  So what did we do so that I could go there?  We did what anyone else does who wants to go to a school and didn't get a full-ride scholarship does:  get a student loan.  One loan lead to two, two lead to three, and so on and so forth.  I also discovered that if you requested a private student loan you could ask for more than just tuition, so I added the price of a new computer into the cost of the loan.  I didn't even look at interest rates or repayment terms, deferment options, or anything of that nature.  All I knew was that I needed this money to go to school, and this was the way to get it.

I want to go back in time and just slap 18-22 year old Sam (and maybe tell him to buy stock in Apple, Google, and Amazon)

After 2 years, I transferred to University of Memphis.  Memphis State.  Tiger High.  It was time to come home.  I was excited because my best friend was also moving back home and transferring to UM.  We got an apartment in Hernando, and life was good.  This was one of the first times I had bills to pay.  So I had to start figuring that out, but it was pretty easy since our rent was cheap, and I was working a lot.

I did this thing in college where I would do pretty well one semester, and the next semester I would not go to class.  At one point, twice a week here was my schedule:

5AM:  open Lil Eccletic on Harbortown on Mud Island
9AM: Class
11ish-  Go home, let the dog out, shower, maybe eat.
1PM: Class
3PM: Class
5PM: Work at Corkscrew Wine & Spirits
10PM: Close down the shop, go let the dog out, go out with friends or go to my girlfriend's house.
12-1AM:  crash.

So the probability that I showed up to that 9am class was REALLY low. The fact that I don't even remember which class that was tells you; I definitely failed that one.  I also would develop a insane case of procrastination when it came to final papers.  Like, I wouldn't start to actually write them until the day after they were due.  Come finals time I would pull all-nighters, and start and finish 3 different papers within a 48 hour period.  The quality of those papers were just about what you would expect from a sleep deprived 20 something year old barista cracked out on red bull and an ungodly amount of black coffee.

It turns out that the University of Memphis doesn't really allow you to continue to suck at school.  When your GPA dips below a certain point, you get an Academic Warning.  This means if your GPA doesn't increase to a certain level, then you will go on Academic Suspension.  That means you can't take classes at UM for a semester, and you might have to go take some classes at another school in order to improve your GPA and then re-apply to the Memphis.  This whole process was called "Academic Probation"

My GPA would bounce back and fourth,  I got 2 Academic Warnings.  After the first one, I took less classes that semester,  knocked out some easy classes (A+ in Golf!) and got my grades up above the required level, but I was still on academic probation for a year.  Well the next semester I did terrible, and got another warning, and then followed that semester with an equally bad semester.  Hello Academic Suspension...

So before all that, my loan servicers (Sallie Mae, AES and Wells Fargo) would send me balance summaries or bills, or delinquent notices just about every few weeks.  It was a mixture of "HEY! YOU OWE US!" Or "HEY, YOU'RE GOING TO OWE US!!"  I would say that I opened about 1 in 5  of those letters in the mail, and phone call wise, I would answer 1 in 10 phone calls.  I would get angry on the phone with them, tell them to leave me alone, and hang up.  The most ineffective strategy to get out of debt possible:  IGNORANCE.

So back to being suspended.  I took some time off from school and moved to Seattle to intern with Jeff Bettger at Artist Reformation.  I found a good job, met Dana Jill, got married, went into management.  I started making a lot of adult decisions during this period of my life.  Once I was out of school for 6 months all of my loans began the repayment process.  This meant that the phone calls and letters amped up, and became truly overwhelming.  I opened all the letters this time, answered all the calls.  This time I wouldn't get angry with the person on the other end of the phone; I would get angry with myself.  I developed a pattern where I wouldn't think about how much debt I would just go on living my life, paying what I could, and going late or delinquent on the rest of them.  This strategy was also not very effective,  because I couldn't maintain.  When I would total up how much I owed, I would get depressed, angry, and hopeless.  I didn't want to feel any of those emotions, so I would just do what I could, when I could, and that's all there was to it.

I would tell Dana that we will basically be in debt until I was dead.  This is not a very encouraging thing to say to your wife.  It's also a childish thing to believe.  That statement was both ignorant and immature.  It basically means, "I don't know how to solve this problem, and I don't care enough to try and figure it out or ask for help".  When THAT reality set in, I was shaken to the core.  I'm a grown-ass man.  I solve problems all the time.  This was just another really expensive, really complicated problem, that I needed to strategize and attack.  So I woke up.

I made the first spreadsheet that I still update to this day.  It's title is "Financial Slavery." It has every bit of information from my loans possible.  Interest rates, due dates, deferment/forbearance options, accrued interest, who owns it, is it late? How late? I look at this spreadsheet once a week, update totals, and celebrate the small wins.

Celebrating small wins is KEY in this strategy because they come so rarely.  2 years ago I consolidated 8 different loans into 2, last year I finally paid my car loan off, and in 2 weeks I am absolutely overjoyed to say that the first of my 10 loans will be completely paid off.

So to wrap this all up and make some sense out of the tears that were streaming down my face, there is this:  As much as I can research how totally screwed up the student loan/college tuition system is in this country (and it absolutely is 1.2 TRILLION dollars in student debt and college tuition has increased over ~260% in the past 20 years) my overall realization is that, in my case, there is only one person that is to blame.  ME.  Sam Hatch.  I am the one who sought out the loans.  I am the one who went to school for way too long, didn't take it seriously, and didn't realize how much money I borrowed and wasted.  Im the one who got kicked out of school.  I am the one who didn't make payments.  I am the one who still has not saved a single penny.

So maybe I was crying as a way of mourning the last hints of ignorance that I had towards my own debt situation.  Maybe I was crying because I am inspired to do better, be better, and get out of debt.  Or maybe someone was just cutting onions near by.  Whatever it was, I want you all to know this.  I am 29 years old.  I have a good job, a good wife, and a good life.  I am so in, 5 digits worth of, student loan debt.

That 5 used to be 6.  My credit rate has continued to improve over the last 12 months.  My debt does not define me.  It doesn't hold me back from being the man that God wants me to be.  It is just another problem that I am, continuously, looking for better and better solutions to.  When I read that there is 1.3 trillion dollars in student loans debt, I was both amazed and comforted.  I am not alone.  I want everyone out there that is struggling to pay Navient, or Sallie Mae, or whoever else, know that you are not alone.  Your debt does not define you.  Sure it makes life a little tougher, but you CAN make it through.

Dana Jill is the editor of almost all of my posts.  I have a serious tense shift problem and my grammar isn't the best.  After proofing this entry, before posting, she told me, "It makes me feel safer that you are actively pursuing getting out of debt.  I felt like your attitude before was 'it'll all be fine' and you were just ignoring the problem."  This is what it's all about.  I needed to grow up and address the issue.  My wife feels safer; I feel more responsible and less defeated.

I am on track to being completely out of debt in the next 8-10 years.  Don't ignore it.  Tackle it head on and don't forget that you are not alone.

Thursday, July 28, 2016

Why I do what I do.

In the middle of the work week (for me it's typically Friday night around 7:30) it's easy to forget why I do what I do.  In the midst of server issues, guest complaints, and the kitchen giving me grief over seemingly menial issues, it's pretty easy to forget that I do this job because I love it.

I do, though.  Even on the worst days, it's still better than any other job I've had outside of the restaurant industry.  I could speak at length on this (I wrote a novel about it), so this probably won't be the last entry about the restaurant business.  So why do I love what I do?  

There is the basic stuff like it's good money, fast paced, and I get to meet a TON of people.  I've thought about it a lot over the 15 years doing this.  It all boils down to this:

 Life happens around food.

I used food to propose

Think about any party you've ever been to.  I'd be willing to bet that there was food there, whether it was a bowl of chips or a 7 course meal.  So many memories are formed around dinner tables, kitchen counters, bar tops.  

One of the most memorable days that I worked at Tutta Bella  was a Saturday filled with celebrations.  It was in the middle of soccer party season where it seemed like 1 in 4 phone calls was to book the loft for an end of the season team party.  This was a day that we had circled on the calendar and a separate floor map drawn out for, because it was like tetris trying to fit all of the parties for the day in our loft space.  

'Tis the season, day starts with a soccer party.  They get the space, 2 hour window, a bunch of cheese pizzas and lemonades, handful of salads and grown up pizzas for the parents, pass out the participation trophies... hour and a half later, party is over. check is paid. Dirt, grass and mud from cleats swept up, table rearranged... time to reload! 

Party number 2 is a funeral luncheon.  Mostly family.  Funeral parties are always a little delicate to serve because you don't want to be insensitive to those who are mourning, and you want to give great service without being to intrusive to the family atmosphere.  This party I remember was in joyful remembrance of the deceased, a few tears and alot of laughter, remembering the old times.  

Party number 3 was a Baby Shower.   We'll call her Susan (for anonymity) was going to be a grandmother,very polite at first, and had a ton of questons.  This was almost 4 years ago, and I still remember the host's name.  We met with Susan at least twice in person, exchanged a string of emails and had at least half a dozen phone calls with her.  Every possible detail was covered.  She knew that she had the loft for 2 hours, we finalized the menu, she wanted appetizers and food out on the tables as her guests were arriving.  Not a strange request.  She asked if she could show up 2 hours early to start decorating.  We informed her that we had another reservation occupying the space and that would couldn't accomodate that.  She showed up 1.5 hours early and was chomping at the bit to start decorating.  As soon as the last of the funeral party left she was upstairs hanging streamers and baby onesies.  As she was decorating we were rearranging tables and cleaning up and the servers who were taking the party started to ring in the food and set up the buffet-style table.  This sounds like madness, but at Tutta Bella we embraced "organized chaos" (which to this day is one of my favorite ways to describe the restaurant business) so this was just another day in the park for us.  About 30 minutes into the party I get a call from another Tutta Bella location asking if we had a reservation for Susan.  We did.  Turns out Susan had set up almost the exact same party with another location.  Strange, but not unheard of.  Sucks for them, because they had all of the food on the table for a party that is dining at my restaurant.  

So they  played baby shower games, asked to borrow toilet paper for one of the games, we obliged.  They made a HUGE mess, also not unheard of for a baby shower.  I get another call from a different location.  It turns out that Susan had made 3 different reservations.  So... yeah. that's special.   By the time her 2 hours were up they hadn't even began opening presents and we were already on a 30 minute wait downstairs.  I let it slide, decided to be gracious (It's the first grand baby!).  After about 3 hours, we began to start breaking down the buffet.  At 3.5 hours we started to clean as much as we could, and I talked to Susan about how we needed to start using the space to seat guests upstairs.  She seemed understand, but started to demand us help her load presents into her car.  It was odd, because we would have helped anyways, and now she's taking a really weird tone.  So I get one server to continue to clean the upstairs and the other server and myself are loading cars with car seats, diaper genies, cribs, and etc.

We didn't do auto-gratuity, and most of the time it didn't matter, however this time it bit us.  She tipped something like $5 on $500.  It hurt.  In the moment I was just glad to be done with that party and be off a line-out-the-door wait downstairs.  

Once I let it sink in, I was really angry that she didn't take care of the servers, because they worked really hard.  I got angry that she screwed over 2 other locations on a Saturday night.  I got angry because we showed her kindness and she didn't appreciate it.  I stayed angry until I got off.  When I was driving home, I took some time to reflect.  We celebrated at least 4 life phases around our tables (I can almost guarantee someone downstairs had a birthday dinner).  We are a part of those people's stories now, and that is a pretty amazing thing to be a part of.


Middle of lunch rush:  Kevin leaps through the front door, to propose to Thais.
 We provide servers to guide you through a (hopefully) enjoyable experience.  We provide a table and chairs, bring the food, and dim the lights.  You get to make the memories.  You get to blow out a candle of a free dessert.  You get to collaborate with your server or a manager on how you're going to propose, or surprise your partner by returning home from a tour overseas.  You get to have your first family meal together as the adoption was just made official.



These beautiful moments.  These stories.  These memories.  To have the honor/privilege to get the front row seat for these... that's one of the reasons why I do what I do.